Incoming call center:
An incoming call center is a
first-class premium service that makes calls only rather than outgoing calls. A
call center can only manage incoming or outgoing calls or deal with a
combination of both.
Our account representatives will be
your guide to the account management and account maintenance. With your
guidance, we will train our operators on how to manage your product and
campaign searches.
Beyond superior customer service
and support, we will provide customers with references to you on request and
expect to check our history and how we serve our existing customers and past
customers.
Outgoing call center:
As a job task identifier, you can
see or hear the outgoing call term. As a host or business manager, you have
probably experienced the outcome of an outgoing call for the first time.
Outgoing call means phone calls to a contact list specified by a company.
Outgoing calls, telephone
marketing, lead creation and other necessary steps in the sales process. Manal
Tech offers call center services from lead generation and qualification
services to full-service market research or highly advanced programs that serve
as your external sales force for your company.
Web-related services:
In addition to our web services, Manal
Tech also offers a number Web services listed below:
Graphic design
Site introduction
E-Commerce options
Special programming
Custom Software Development
HR Services:
Manal Tech transforms HR service
delivery with a comprehensive set of outsourcing services that significantly
reduce costs and improve organizational capabilities. Customers perform
significant and sustainable performance improvements and focus on long-term
business values such as talent acquisition, management and employee
productivity.
Payroll Processing
Human Resources Management
Helpdesk support
Benefits:
Self Service / Manager Self Service
Contact Center Services
Employee Verifications
Flexible Reporting
Web Based W2s
Time and Attendance
Tax return
Distribution / Delivery Services
Business Recovery
Account and Finance:
We offer the best source of accounting and financial service support for your business. We provide routine accounting, bookkeeping and payroll services and support, including initial setup, data conversion and comprehensive problem solving.
Accounting is carried out
effectively by trained professionals. Accountants manage accounting systems.
This is their profession choice. Accounting is the main function for any of the
businesses. We provide accountants with strong academic backgrounds and deep
work experiences.
Data processing:
Data is everywhere. Presenting a
consistent and single version of reality among all sources of information is
one of the biggest challenges facing IT organizations today. Let Manal Tech
help you transform your documents into powerful data that you can use quickly
and conveniently.
We can begin the entire process by
receiving and returning your documents, entering data and developing processes
to access your data. If you need customized reporting, we can provide your
information the way you need it.
Marketing:
Marketing means promotion and may
also include pricing, product placement and distribution when necessary. The
promotion may be limited to a specific target group or may be directed to the
general public.
Although marketing is often used
interchangeably with advertising, marketing can be more specifically defined as
the game plan in which advertising is run, as in marketing strategy. Marketing
is unlimited with creativity and can go beyond traditional methods.
There’s a marketing principle that
says “where is the fish.” With the vast majority of the world on the
internet, it makes sense to market a business where potential customers spend
most of their time. E-Marketing enables businesses to easily find potential
customers who may be of particular interest to their products.
Customer Service:
A strong customer ethic should
guide your business from the beginning. Quality customer service starts with
your employees. The owner of a successful business chain recommends that the
first step is to set standards and then ensure that everyone in the company
understands them. Finally, employees will get rewarded for reaching your
service goals.
Make sure that you are looking for
and solving any distress that may cause weak morale. An employee with a
complaint cannot be fully effective in a relationship with customers. “If
you take good care of your employees, they will take care of your
customers.”
Customer service is the ability of
an organization to meet the demands and needs of its customers. Improving
customer service is like making a commitment to learn what customers’ needs and
desires, and developing action plans that implement customer-friendly
processes. Providing excellent customer service is a way for small businesses
to distinguish it from their competitors.